1. Returns:

 

If you are not completely satisfied with your purchase, we accept returns of products within 30 days from the date of receipt. The product must be in its original condition, unused, and in the original packaging.

 

2. Return Process:

 

To initiate a return, please contact us at lpanzu26@gmail.com. Provide the order number and a description of the reason for the return. Our team will guide you through the return process.

 

3. Shipping Costs:

 

Return shipping costs are the responsibility of the customer unless the product received is defective or incorrect. In cases of defect or incorrect order, we will cover the shipping costs.

 

4. Refunds:

 

Once we receive and inspect the returned product, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied automatically to your original method of payment within a few days.

 

5. Non-Returnable Items:

 

Certain types of products are not eligible for return, including perishable items, customized products, and gift cards. Please contact us to verify the eligibility of the specific product.

 

6. Exchanges:

 

If you wish to exchange a product, please follow the same return process. Once the return is approved, you can place a new order for the desired product.

 

7. Contact:

 

For more information about our refund policy, please contact us at lpanzu26@gmail.com.